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Measures at Kasteel Kerckebosch

 

Dear guest,

We would like to inform you that Kerckebosch Castle is open and look forward to welcoming you. We have taken important measures to welcome you safely and confidently. We would like to refer you to our COVID-19 regulations. Please note that these measures can be modified by the hotel at any time; we always follow the official COVID-19 guidelines of the Dutch government.

DIRECTION
We have posted signs throughout the hotel so that you and others can keep a distance of 1.5 meters at all times. This includes, but is not limited to, the following signage: unidirectional walking routes, maximum capacity per room / room, enclosed spaces and facilities, and designated waiting areas.

DISINFECTION MATERIAL
When entering and leaving the hotel, all guests are requested to clean their hands with a disinfectant gel, if desired gloves are also available. All hotel rooms are equipped with alcohol wipes that you can use. It is also possible to clean your hands in the toilet areas of our public areas when they are open.

HOTEL CLEANING
We increased the frequency of cleaning and disinfection in high volume areas. We also do this for regularly touched surfaces, especially in public areas, for example: the reception desk, door handles, bathrooms and room keys.

HOTEL ROOM CLEANING
Our cleaners only clean rooms after check-out. If guests stay at the hotel for more than 4 nights, we will clean the room after the 4th night when the guest is out of the room for a few hours.

SAFETY & CLEANING GUIDELINES
Safety and cleaning guidelines are available and displayed throughout the hotel, including in staff areas, to help protect you and others.

STAFF
All employees received special COVID-19 awareness training. Also, the protocol is repeated daily in our daily meetings. It is mandatory for all employees to clean their hands regularly. Operational personnel with guest contact may use gloves. Housekeeping staff will use face masks.

ROOM SERVICE & DELIVERY
Please note that our hotel offers room service. The staff will bring the order to your room on a butler tray, which will be brought to your room, so that you and our staff can keep 1.5 meters away.

RESTAURANT & BISTORIA
The planning is to open our Bistoria and the terrace from 1 June 2020 according to the predictions of the Dutch government. From 1 June, 30 people (including staff) are allowed in the restaurant indoors. Only guests with a reservation are allowed in the restaurant, this is a regulation required by the Dutch government. Reservations can be made via www.kasteelkerckebosch.com or via our reception. It is mandatory to keep a distance of 1.5 meters with other guests and staff in our restaurant and our terrace at all times, we have adapted our setup in the restaurant to this. Any further action we take at our restaurant will be communicated when the restaurant and terrace is officially opened by the government. For this reason, restaurant Kerckebosch is closed until September 1, 2020.

BAR LOUNGE
Our bar is only open to hotel guests. Wait until you sit down, our staff will guide you to your place to keep 1.5 away with other guests and staff. There is a maximum number of guests in our bar.

BICYCLES
Bicycles are available to guests for € 15 per day. Our employees will disinfect the bicycles for you before use.

If you have any further questions, please do not hesitate to contact our employees.

We would like to welcome you at Kasteel Kerckebosch.


Caring for our guests and staff is our highest priority. Naturally, we work in accordance with a Protocol Coronavirus prepared by a specially informed Kerckebosch Corona Project Team. With this we closely follow developments and follow the government's guidelines.